Nondiscrimination Notice

Discrimination is Against the Law

Alive Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Alive Hospice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Alive Hospice:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Helen McCord-Mills, RN, MSN, CHC at 615-346-8610 (phone); 615-346-8611 (fax); hmccord@alivehospice.org.

If you believe that Alive Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Helen McCord-Mills, RN, MSN, CHC, Director of Regulatory Compliance, 1718 Patterson Street, Nashville, TN, 37203; 615-346-8610 (phone); 615-346-8611 (fax); hmccord@alivehospice.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Helen McCord-Mills, RN, MSN, CHC, Director of Regulatory Compliance is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Spanish:
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-615-346-8610.


Arabic:
1-615-346-8610 ملحوظة: اذا كنت تتحدث لغة اخرى غير الانجليزية اذكرها فإن خدمات الترجمة متوفرة لك مجاناً، يمكنك الاتصال بالرقم :

Chinese:
 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電  1-615-346-8610.

Vietnamese:
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số  1-615-346-8610.

Korean: 
 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-615-346-8610

Laotian:
ໂປດ​ຊາບ: ຖ້າ​ວ່າ ທ່ານ​ເວົ້າ​ພາ​ສາ ລາວ, ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ, ໂດຍບໍ່​ເສັຽ​ຄ່າ, ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ. ໂທ​ຣ 1-615-346-8610.

Amharic:
ማስታወሻ:  የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-615-346-8610.

German:
ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-615-346-8610.

Gujarati:
સુચના: જો તમે ગુજરાતી બોલતા હો,
તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  1-615-346-8610.

Japanese:
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-615-346-8610

Tagalog:
PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-615-346-8610.


September 2016