Getting Started

Whether you know you need hospice care or you just want more information about our personalized care for patients and families, we’re here to answer all your questions.

Getting started with Alive is quick and simple:

1. Call

If you have an emergent need, please call us at 615-327-1085. For non-emergencies, dial 615-250-1348.

2. Refer yourself, a loved one, or a patient

Anyone can make a referral. Once the referral has been completed, you can expect to hear back from us within one business day. In order to be admitted, the patient must have a physician’s order. We are more than happy to reach out to the patient’s healthcare provider to get the necessary information.

3. Meet a member of our admissions team

At this visit, the patient and caregiver(s) will work with our admissions team to complete an assessment, determine a place of care, order medications, and begin the patient’s personalized plan of care (POC).

Need to get in touch with us about palliative or hospice care?

Call us at 615-250-1348

For Providers

If you’re a provider looking to refer a patient to Alive for palliative or hospice care, please complete our patient referral form.

Refer a Patient