Alive Named as Prestigious 2024 Hospice CAHPS Honors Recipient

Published on July 16, 2024

Nashville, TN — Alive has been named a 2024 Hospice CAHPS Honors Award recipient by HEALTHCAREfirst, a leading provider of revenue cycle management services, CAHPS and bereavement surveys and advanced analytics for hospice organizations. This prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured by the patient and caregiver experience. It acknowledges the highest performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey satisfaction measures.

To be considered for the Hospice CAHPS Honors Award, a hospice agency must score above the HEALTHCAREfirst National Performance Score on the Hospice CAHPS Willingness to Recommend question. This question serves as a qualifier for award consideration, after which the agency’s performance is evaluated using an additional set of 23 quality indicator measures.

About Alive

Alive is the only nonprofit provider of hospice care and end-of-life services in Middle Tennessee. Its mission is to provide loving care for people with life-threatening illnesses, support to their families, and service to the community in a spirit of enriching lives. Alive provides personalized care to more than 3,600 patients and their families annually and grief support services for nearly 600 adults and children in Middle Tennessee. We envision a world where dying is a sacred experience. Where time is set aside to feel gratitude for one’s life, to heal emotional wounds, and to say goodbye to loved ones. A world where everyone receives personalized care, where caregivers and those facing loss are supported, and no one has to die alone. To learn more or volunteer, visit AliveHospice.org or call 615-327-1085.

About HEALTHCAREfirst

HEALTHCAREfirst enables home health and hospice providers to streamline and optimize their business through CAHPS surveys, billing, coding and OASIS review, and advanced analytics services to increase business efficiencies, simplify CMS compliance, expedite reimbursement and improve patient care. HEALTHCAREfirst is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). Visit www.healthcarefirst.com or/and follow @HEALTHCAREfirst on LinkedIn, Twitter and FaceBook.