Commitment to Quality

Alive Hospice is committed to providing the highest quality of care for our patients and their families. We constantly measure performance in many ways as a means of gauging the quality of care we provide, to look for areas in which to improve, and to guide our overall approach to hospice and palliative care.

When choosing a hospice care provider, it is important to research quality scores to assist you in choosing the best organization to suit your needs and expectations. Alive Hospice provides its quality scores as a public service.

The following are excerpts from Hospice Item Set (HIS) Metrics. Note: The data reported below are the most recent available. (Last updated: March 25, 2019)


COMMENTS ON BELIEFS/VALUES ADDRESSED: Toward the end of life, patients and families often begin to examine their spiritual beliefs and concerns. Our staff is trained in identifying spiritual concerns and our staff of Spiritual Consultants/Chaplains are specifically trained to ensure that your “Spiritual Concerns are Addressed.” This metric represents the percentage of patients who were asked about spiritual concerns.


COMMENTS ON TREATMENT PREFERENCES ADDRESSED: At Alive, we meet our patients where they are. We understand that individuals have different ideas about specific “Treatment Preferences” at the end of life. We help our patients and families address questions such as: Do you want to have CPR performed on you? Do you want a feeding tube if you are no longer able to eat or swallow? Our goal is to discuss these preferences with each of our patients and families BEFORE the decision must be made. This metric represents the percentage of patients who were asked about specific treatment preferences.


Accredited by the Joint Commission

Alive Hospice is accredited by the Joint Commission and has held its Gold Seal of Approval for many years. Accreditation is a voluntary step and an indicator of a hospice organization's commitment to service excellence.

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Last full survey date: 06/06-09/2017
Accreditation decision: Accredited
Effective date: 06/10/2017

Accreditation is awarded to a health care organization that is in compliance with all standards at the time of the onsite survey or has successfully addressed requirements for improvement in an Evidence of Standards Compliance within 45 or 60 days following the posting of the Accreditation Summary Findings Report.

Source: QualityCheck.org

Quality Excellence

Alive made the 2018 and 2019 Hospice Honors elite list from HEALTHCAREfirst! This honor recognizes hospices providing the highest level of quality care as measured from the caregiver's point of view.
 

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