Caregivers Give High Ratings to Alive’s Hospice Care

Caregivers Give High Ratings to Alive’s Hospice Care

Alive Named as Prestigious 2019 Hospice Honors Elite Recipient for Second Year in a Row

Published on May 16, 2019

Alive has been named a 2019 Hospice Honors Elite recipient for the second year in a row by HEALTHCAREfirst, a leading provider of billing and coding services, CAHPS surveys, and advanced analytics. This prestigious annual review recognizes agencies that continuously provide the highest level of quality care as measured from the caregiver’s point of view. It acknowledges the highest performing agencies by analyzing the performance of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospice survey satisfaction measures.

“We are excited to recognize the 2019 Hospice Honors recipients for their hard work and dedication to providing exceptional care,” said Misty Skinner, Executive Vice President of Services at HEALTHCAREfirst. “I congratulate Alive on its success in achieving this highest of honors.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2017 through September 2018. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. 

Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions. Visit healthcarefirst.com to learn more.

About Alive 

Alive is the only nonprofit provider of hospice care and end-of-life services in Middle Tennessee. Its mission is to provide loving care for people with life-threatening illnesses, support to their families, and service to the community in a spirit of enriching lives. This includes in-home and in-patient hospice care, grief support, advance care planning, outreach, support to underserved communities, education, financial assistance, a comprehensive volunteer program, and professional training through the Alive Institute. A pioneer in the “good death” movement, Alive established the third hospice in the nation in 1975. Today, it remains true to its roots as an innovator and leader, helping individuals Adapt to Life Limiting Illnesses Very Effectively (ALIVE). To learn more or volunteer, visit AliveHospice.org or call 615-327-1085.

About HEALTHCAREfirst

HEALTHCAREfirst enables home health and hospice providers to streamline and optimize their business through cloud-based software solutions and services. Thousands of agencies use HEALTHCAREfirst’s CAHPS surveys, billing, coding and OASIS review, and advanced analytics services to streamline business efficiencies, simplify CMS compliance, expedite reimbursement and improve patient care. HEALTHCAREfirst is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). Visit healthcarefirst.com

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Alive Hospice is a 501(c)(3)
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We rely on charitable donations to fund indigent care, those without insurance coverage, our Institute education and outreach programs, and our comprehensive bereavement support program.

Contact Us

  • 1718 Patterson Street
  • Nashville, TN 37203
  • Phone: 615-327-1085
  • Toll Free: 800-327-1085
  • Fax: 615-321-8902
  • Referrals: 615-250-1348
  • Referral fax: 615-963-4807